INSURANCE CLAIMS: Tips to help you cope with damage from Wilma and other storms

Homeowners have another year to file a claim with their insurance company for damage from Hurricane Wilma. Contact your insurer to open a claim or reopen an old one.

Keep a journal during the claims process, noting the dates of all calls, phone numbers and the person to whom you spoke. Keep all documents and correspondence related to the claim.

Take detailed notes and time-stamped photos of damage to document each item for the insurance company adjuster and keep extra copies.

Protect your home from further damage; for example, cover a leaky roof with tarps.

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