Advocate Claim Service, Inc

Client Testimonials

May 24, 2007

“Steven Venook is truly resourceful; a real detective!”

“The difference between the insurance adjuster sent by “state farce” and a public adjuster is like day and night. The insurance company’s representative seemed to be in the dark while Advocate Claims Service came in and shed light on the reality of our situation.  After Hurricane Wilma we had extensive damage throughout the community.

Steven Venook went beyond the obvious damage to our roofs, fascia board, fences and the shuffle board facility – he worked like a detective and found extensive water intrusion damage overlooked by the insurance company. In our clubhouse he was able to get the insurance company to fund a roof replacement, new drywall and a repainting of the facility. That’s the key to utilizing a Public Adjuster – Steven became our advocate, our voice to the insurance company the result was a financial settlement that far exceeded the “low ball” offer we previously received.

Advocate Claims Service was up front, responsive, and gave us peace-of-mind. I would happily recommend Steven Venook to any Condo Association or business.

John Ellis
President
Paradise Gardens-I Condominium Association
Margate, Florida

“Every Homeowner’s Association should get to know a Public Adjuster like Steven Venook before the storm hits.”

“Hurricane Wilma wreaked havoc throughout our community. We suffered severe windstorm damage to the entire roof resulting in rain and wind damaging the interiors of kitchens and most rooms throughout the residential units. The adjuster from Citizens Insurance was slow to respond. We just weren’t getting our questions answered and as frustration set in we voted to seek out the services of a Public Adjuster. Happily, we received a great referral.

Steven Venook of Advocate Claim Service was on the job quickly and uncovered damage overlooked by the insurance company’s adjuster. Steven was thorough, knowledgeable, answered our questions and was always polite. He was highly professional throughout the claims process and enabled us to receive a settlement three times that of offered by Citizens. We would gladly recommend Steven Venook to anyone.”

Alexander Harris
President
Gulfstream Villas South
Delray Beach, Florida

“Once Steven Venook got on the case things began to happen.”

“Hurricane Wilma ripped off the flat roof on three buildings rendering three apartments totally uninhabitable. We had windstorm and water damage throughout the community. Our insurance agency became referred to throughout the community as “Snail Farm” because they moved at such a slow pace. It was exceedingly frustrating. Fortunately an acquaintance of the Board new of Advocate Claims Service, a state certified Public Adjusting Company. Steven Venook, the company president wasted no time in assessing the situation. We quickly voted to make Steven our claims advocate. He was knowledge about the insurance claim process and knew how to take the right steps in order to get the appropriate and fair response. The settlement Steven got us was very substantially more than what Citizens offered.

Without a doubt, had we not contacted Advocate Claims Service we would have been left with enormous out-of-pocket expenses. Thank you Steven!”

Jon Ann Morgan
Vice President
Apple Creek Condominium Association
Boca Raton, Florida

“Advocate Claims Service came to the Rescue – Big Time!”

“As a commercial property manager I know the importance of getting facilities back on line ASAP after storm damage, especially for a medical condo such as Belle Terre in Boca Raton. The windstorm damage from Hurricane Wilma was severe and throughout the three buildings. The entire facility needed roof replacement. While Belle Terre’s insurance company is a leading national brand they did little more than “sell us the farm!”

They offered $259,000 after a $59,000 deductible on a roof replacement that needed a minimum of $400, 00 in work, plus addition expenses to fix interior damage and property damage from both windstorm and water damage.

Fortunately I was referred to Advocate Claims Service. Steven Venook came to the rescue with ideas in hand. He met with the Doctors, consulted with the roofing specialists and building engineers. He clearly determined the scope of work and diligently, for eight months communicated with the insurance carrier. Thanks to his tenacity and meticulous paperwork Steven was able to get a settlement for $745.000. Everyone was very pleased with the outcome. Thank you Advocate Claims Service.”

Dennis Lang
Property Manager for Belle Terre Condominium Association
Lang Management
Boca Raton, Florida

Advocate Claims Service provides insurance claim help to Florida home and commercial property owners
to ensure you receive a fair settlement for your property insurance claim.

We provide public adjusting services to South Florida including:

Broward County, Miami-Dade County & Palm Beach County

and the cities of

Boca Raton   •   Coconut Creek   •   Coral Gables   •   Coral Springs   •   Davie   •   Fort Lauderdale
Hallandale   •   Hollywood   •   Jupiter   •   Margate   •   Miami   •   Mirimar   •   Pembroke Pines
Plantation   •   South Beach   •   Stuart   •   Tamarac   •   West Palm Beach

Residential Insurance Claims   •   Commercial Insurance Claims   •   Condo Insurance Claims
Hurricane & Windstorm Insurance Claims   •   Mold Insurance Claims   •   Flood Insurance Claims
Fire Insurance Claims