Residential Client Testimonials
“I want to thank for your thorough attention to detail as you reconstructed my loss for presentation to my insurance company.”
Dear Mr. Venook,
We went through a horrific experience in our home invasion robbery. This was a very traumatic
experience for me and my wife. I spent a lot of time attempting to settle my insurance claim myself against Citizens Insurance Corporation. As a practicing neurologist my time is precious and I would rather be giving care to my patients then wrestling for fairness from my insurance company.
I became aware of you through your web site, until that time I did not know public adjusters existed. Upon our meeting, you patiently explained how your services work along with your experience and knowledge with insurance claims practices. I was completely put at ease after you answered all my questions.
I want to thank for your thorough attention to detail as you reconstructed my loss for presentation to my insurance company. The professional handling of my claim resulted in double what Citizens initially paid. The gentlemanly approach you took with Citizens was also most appreciated, as it is important to me to treat others with respect. My wife and I thank you for your support in this most trying time.
“Thank you Steven! We battled Citizens and WON! My advice to anyone going through a home owners insurance claim, is not to take on the insurance companies without a public adjuster. Thanks to Advocate Claims we quadrupled the original insurance settlement! Thank you!!!!
-Doug Koger, FL
“Steve took care of my claim personally and we are extremely satisfied with the time and service he has provided. He More than doubled the amount my insurance adjuster got for us!! HIGHLY RECOMMENDED!!!!!!!”
-Rafael Victor Best, NJ
“All we can say is thank you Steve! Your extensive knowledge in the area of insurance claims helped us get a very workable settlement! Thank you for being so patient and explaining everything so well. We can now fix up our condo. We expected this to drag on for a long time, but thanks to you, it didn’t. We were so fortunate to be given your name. Thank you again!”
-Sharon Lennett, FL
“Your professional attitude and expert advice are greatly appreciated.”
I want to thank you for all of your help in settling my insurance claim. Our claim was re-opened and your assistance was invaluable in reaching an amicable settlement. You provided estimates more appropriate for replacement than that provided by the insurance carrier’s representative.
Your professional attitude and expert advice are greatly appreciated. I am sure that your detailed analysis of the claim is what brought this matter to an agreeable settlement. I would not hesitate to recommend your services to others. Thanks again for a job well done!
“…thank you for your diligent and valiant efforts in obtaining
a settlement that went beyond the realm of endurance for all parties involved!!!”
Greg and I would like to thank you for your diligent and valiant efforts in obtaining a settlement that went beyond the realm of endurance for all parties involved!! Your successful efforts succeeded in a payment from our insurance company that we now can put our kitchen back together.
After five months of unusual challenges and constant resistance from our insurance company we hired you to represent us to recover an acceptable award, so we could repair the damage in our kitchen and living room areas. Your patience, hard work and professionalism carried throughout the entire process, you never doubted ….you were most encouraging. The speedy outcome was the result of your outstanding work and willingness to pursue the impossible.
Best wishes for continued success and please use this as a reference, I now know why you are widely recognized as the best!!
You deserve the highest praise for your accomplishment. We thank you very much and truly appreciate all that you have done for us.
Greg Wetmore and Lin Zoccolante
“As a single parent working full time, I needed someone to deal with my insurance company.”
We had terrible mold and water damage to our townhouse. Florida Peninsula Insurance Company was not treating us fairly. As a single parent working full time, I needed someone to deal with my insurance company. You came to our rescue. I didn’t have to think about the claim, since I put my claim into your very able hands. Instead of dealing with a bureaucracy, I benefited from your very personal services.
“Thank you for reopening my insurance claim and getting double what they initially offered.”
The Federated National Insurance Company adjuster under-measured my screen enclosure by 1000 square feet and paid me below market rates for the repair. Either their adjuster did not know what he was doing or perhaps they did it on purpose! Thank you for reopening my insurance claim and getting double what they initially offered.
“Through your knowledge as our appraiser, we finally received enough money to repair our condo.”
St. Johns Insurance Company grossly underpaid us for our water damages. They weren’t responding to our complaints that it wasn’t enough to pay for the repairs. We trusted you to handle this for us and help us to reopen our claim. Through your knowledge as our appraiser, we finally received enough money to repair our condo.
Harry & Silvia H.
“Thank you for your patience and tenacity.”
Before hiring you, I tried to settle this claim myself. Dealing with United Property & Casualty Insurance Company for my insurance claim was a horrible experience for me and my family. I filed my claim in December 2009 and they refused to pay me enough to repair my home. The insurance company did everything possible to delay my claim. It took you until September 2010 to finally get them to pay me more money. They did not care about the mold damage in my children’s bedrooms or me as their customer. Thank you for your patience and tenacity.
“We tried to settle our insurance claim ourselves, but we were getting nowhere with our insurance company.”
My wife and I want to thank you for your great service. We tried to settle our insurance claim ourselves, but we were getting nowhere with our insurance company. Then we were referred to your company. By acting as our appraiser you were able to accomplish what we could not. Now our home is repaired and safe for our new baby.
Darlene & Joseph J.
“You turned a huge headache into an organized process, which greatly increased our settlement.”
We were very dissatisfied with Allstate Floridian Insurance Company estimate of our damages. Our neighbor told us about you. You came to my home, reviewed my insurance policy and inspected my property damage. You turned a huge headache into an organized process, which greatly increased our settlement. We can’t say enough to sing your praises. Everyone should know about you.
Harry & Barbara B.
“I felt totally relaxed with you handling the claim.”
My son told me to call you after my fire. I was terrified that I’d never be able to have my house properly repaired. Not only did you hold my hand and provide me with wonderfully personal and completely professional service, you did a really great job for me. I felt totally relaxed with you handling the claim. Amazingly, the entire process was a pleasure from start to finish.
“You did everything possible to cooperate with my insurance company to settle my insurance claim.”
As a licensed insurance restoration general contractor I knew that Federated National Insurance Company was not treating me fairly. You did everything possible to cooperate with my insurance company to settle my insurance claim. You told me that mediation was a big joke but you sat with me during the mediation. I guess you were right! I was forced to hire an attorney to resolve my insurance claim. I will continue to refer all my insurance customers to you.
“You did a masterful job lifting my payout by 300%.”
I wanted to send you a quick note to say many thanks for promptly settling my claim with St. Johns Insurance Company. I never used a public adjuster before this claim and I will never settle another claim without a public adjuster negotiating for me. I am grateful for your work. The stress ended when I signed my contract with you.
Richard T. Sloan
“With your help we finally got a fair settlement that was approximately six times more then the first estimate from my insurance company.”
We had water damage from a broken sewer line at our house. The independent adjuster who represented New Hampshire Insurance Company was new at his job and ignored much of the damage that I showed to him. The adjuster was very slow to respond as I did not get his first estimate for three months, and his estimate was not enough to repair my home. Nobody but you cared that I had sewage backing up in my home during this long claim process. I have learned that I should not try to negotiate a settlement without the help of your company.
“Your efforts as my appraiser more than paid off. “
You were a great help for my food and Hurricane Charlie insurance claims. Citizens Insurance Corporation was neither fair nor prompt in the handling of my insurance claim. You discovered much more damage and documented the damage along with my engineer. Your efforts as my appraiser more than paid off.
Testimonials from Residential Clients on LinkedIn Web Page
“I had a pipe break in an interior wall. I had homeowners insurance with a company called Federated. What bad people they are! They were denying almost everything from the moment they walked through my door. I was told by friends to get a Public Adjuster. I called Steven Venook of Advocate Claims Public Adjusters. Thank goodness I did. Steve was professional and relentless in the pursuit for fairness in my claim. He was able to get the insurance to pay everything they should pay. My home is now being repaired and I’m thrilled with how things have turned out. I cannot recommend Steve enough. Call him, call him call him. You’ll be glad you did. Top qualities: Great Results, Expert, High Integrity”
Glenn M., South Florida Homeowner
“Steve helped me settle my homeowner’s insurance claim and I highly recommend his professional service. Not all public adjusters have the same skill. I originally hired another public adjuster who I fired because he wanted me to accept a bad settlement! Steve got me three times more than the original offer from my insurance company. Don’t try to settle your own claim, hire a professional. Top qualities: Great Results, Personable, Expert”
April B., South Florida Homeowner
“Steven Venook was recommended to me when I had a claim at my home. The insurance company tried to pay me the minimum price possible to repair the damage. As a general contractor I knew the real cost of my damages and when it was time to hire an expert. Steve took over my claim and assisted me getting a fair settlement. Over double what they offered to pay! Steve was effective and very professional. I have recommended Steve to many friends and clients and he has continued to have great success for them too. Top qualities: Great Results, Expert, Good Value”
Paul P., South Florida Homeowner