Client Testimonials

Advocate Claim Service Testimonials        Advocate Claim Service Testimonials

Advocate Claim Service Testimonial        Advocate Claim Service Testimonial

Advocate Claim Testimonials        Advocate Claim Testimonials

 Advocate Claims Handles Scuba Network Commercial Property Insurance Claim

Advocate Claims Public Adjusters are not only looking out for Florida homeowners, but for business owners as well. Our public adjusters handle property insurance claims that vary from homes to condominium associations, businesses, and major corporate office structures. One particular business that Advocate Claims has had the pleasure to help handle the commercial property insurance claim process for is Scuba Network.

Scuba Network has been in business for over 30 years, and when they suffered commercial property damage and loss, they knew that contacting a professional to assist them in the claims process was the way to go.

Advocate Claims was able to streamline Scuba Network’s commercial property insurance claim so that they could focus on business rather than their claim. Our public adjusters worked diligently to get Scuba Network a settlement to return their business to normalcy, all the while maintaining constant communication with the business owner. However, the best part of working with Scuba Network is the relationship that has formed between the two companies. Since Scuba Network now trusts our services and values our public adjusters’ opinions, they still remain in contact for commercial insurance advice.

Steven Venook at Advocate Claims not only handles residential and commercial property insurance claims, but also strives to build relationships and lend advice where needed. Advocate Claims is an A-rated, BBB accredited public adjusting agency in South Florida that offers no recovery-no fee services and no obligation consultations. Contact us today for more information on how to properly handle a commercial property insurance claim.

____________________________________________________

Miami Neurologist Thanks Advocate Claims for Robbery Homeowner’s Insurance Claim

Unfortunately, robberies can take place at any given time, day or night. You go about your day, go to work, and come home only to find that your home has been broken into and ransacked, causing hundreds to possibly thousands of dollars worth of damage. This unfortunate story happened to a practicing Miami neurologist, Dr. Bruno.

Even with years of professional, higher level education, Dr. Bruno was unsuccessful in his attempts to file a homeowner’s robbery insurance claim for the home invasion that he and his wife endured, and they were consistently haunted by. The traumatic experience and lack of ability to settle the insurance claim himself left Dr. Bruno and his wife feeling even more defeated – until he found Advocate Claims.

Until Dr. Bruno found the Advocate Claims Public Adjusters website, he had no idea what a public adjuster was and how they could work to help him. Steven Venook at Adovcate Claims used to work for insurance companies before becoming a public adjuster. Knowing the ins and outs of insurance companies and how to properly and successfully file a homeowners or commercial property insurance claim, Steven Venook was able to help Dr. Bruno settle his robbery insurance claim, reconstructing his loss for presentation to the insurance company. Dr. Bruno credited Steven Venook with having the attention to detail that was necessary in order to properly present the claim to the insurance company.

Steven Venook was able to get Dr. Bruno double what Citizens Insurance Corporation had initially paid, allowing the practicing neurologist and his wife to have peace of mind after their home invasion.

Advocate Claims is A-rated, BBB accredited, and offers a no obligation consultation, no recovery–no fee promise in terms of standard and quality. Contact us today for a consultation and see how our South Florida public adjusters can settle your insurance claim with the attention to detail and precision needed for presentation to your insurance company.

___________________________________________________

“I want to thank for your thorough attention to detail as you reconstructed my loss for presentation to my insurance company.”

Dear Mr. Venook,

We went through a horrific experience in our home invasion robbery. This was a very traumatic
experience for me and my wife. I spent a lot of time attempting to settle my insurance claim myself against Citizens Insurance Corporation. As a practicing neurologist my time is precious and I would rather be giving care to my patients then wrestling for fairness from my insurance company.

I became aware of you through your web site, until that time I did not know public adjusters existed. Upon our meeting, you patiently explained how your services work along with your experience and knowledge with insurance claims practices. I was completely put at ease after you answered all my questions.

I want to thank for your thorough attention to detail as you reconstructed my loss for presentation to my insurance company. The professional handling of my claim resulted in double what Citizens initially paid. The gentlemanly approach you took with Citizens was also most appreciated, as it is important to me to treat others with respect. My wife and I thank you for your support in this most trying time.

Warm Regards,

Dr. Bruno

Miami, Florida

Advocate Claim Service Testimonials

“Your professional attitude and expert advice are greatly appreciated.”

Dear Steve:

I want to thank you for all of your help in settling my insurance claim. Our claim was re-opened and your assistance was invaluable in reaching an amicable settlement. You provided estimates more appropriate for replacement than that provided by the insurance carrier’s representative.

Your professional attitude and expert advice are greatly appreciated. I am sure that your detailed analysis of the claim is what brought this matter to an agreeable settlement. I would not hesitate to recommend your services to others. Thanks again for a job well done!

Sincerely,

Reta G.

Davie, Florida

“While I was busy running my stores, you took
care of my claim and kept my informed of the insurance claim progress.”

Dear Mr. Venook,

We appreciate your responsive and excellent service. As a retailer with 30 years in business, I understand the value of hiring a professional. While I was busy running my stores, you took care of my claim and kept my informed of the insurance claim progress.

As you know, I have called you back to consult with you on a couple of occasions. Your advice has always been in my best interest. I would be happy to refer you anybody who needs assistance with their property damage insurance claim.

Respectfully,

Steve from Scuba Network

“Your professional attitude and expert advice are greatly appreciated.”

Dear Steve:

I want to thank you for all of your help in settling my insurance claim.  Our claim was re-opened and your assistance was invaluable in reaching an amicable settlement.  You provided estimates more appropriate for replacement than that provided by the insurance carrier’s representative.

Your professional attitude and expert advice are greatly appreciated.  I am sure that your detailed analysis of the claim is what brought this matter to an agreeable settlement.  I would not hesitate to recommend your services to others.  Thanks again for a job well done!

Sincerely,

Reta G.

“You did a masterful job lifting my payout by 300%.”

Dear Steve,

I wanted to send you a quick note to say many thanks for promptly settling my claim with St. Johns Insurance Company.

I never used a public adjuster before this claim and I will never settle another claim without a public adjuster negotiating for me.

You did a masterful job lifting my payout by 300%.  I am grateful for your work. The stress ended when I signed my contract with you.

Most sincerely,

Richard S.

“…thank you for your diligent and valiant efforts in obtaining
a settlement that went beyond the realm of endurance for all parties involved!!!”

Dear Steve:

Greg and I would like to thank you for your diligent and valiant efforts in obtaining a settlement that went beyond the realm of endurance for all parties involved!! Your successful efforts succeeded in a payment from our insurance company that we now can put our kitchen back together.

After five months of unusual challenges and constant resistance from our insurance company we hired you to represent us to recover an acceptable award, so we could repair the damage in our kitchen and living room areas. Your patience, hard work and professionalism carried throughout the entire process, you never doubted ….you were most encouraging. The speedy outcome was the result of your outstanding work and willingness to pursue the impossible.

Best wishes for continued success and please use this as a reference, I now know why you are widely recognized as the best!!

You deserve the highest praise for your accomplishment. We thank you very much and truly appreciate all that you have done for us.

Sincerely,

Greg Wetmore and Lin Zoccolante

“You did exactly what you promised and got me three times more for my claim.”

Dear Mr. Venook,

Thank you for helping me with my water damage claim against Florida Peninsula Insurance Company. Florida Peninsula low balled my claim. As a single parent, I did not know where to turn for help.

My brother saw your web page and we decided to call you for some advice. We trusted your judgment to take our claim to appraisal. You did exactly what you promised and got me three times more for my claim.

I appreciate all your hard work!

Sincerity,

Leslie C.
Tamarac, Florida

“As a homeowner, I found that your assistance was necessary to
successfully navigate the impenetrable world of insurance.”
Dear Steven,

I am very grateful to you and Advocate Claim Service for the excellent assistance that you provided me in settling my insurance claim for the damages that my home suffered as a result of Hurricane Wilma, which resulted in a completely damaged roof and interior damages.

As you know, prior to engaging your services, United Property & Casualty Insurance Company had denied my claim even though the adjuster for United that evaluated the damages to my home admitted to me that the roof needed to be replaced completely and the photos of the damaged roof was an indisputable evidence.

You showed a great deal of professionalism in your prompt handling of my claim. As a homeowner, I found that your assistance was necessary to successfully navigate the impenetrable world of insurance.

I cannot thank you enough for your assistance and wish you many years of success helping other homeowners with their insurance claims.

Sincerely,

Manuel Martinez
Miami, Florida

Advocate Claim Service Testimonial
“Steven Venook is truly resourceful; a real detective!”

The difference between the insurance adjuster sent by “state farce” and a public adjuster is like day and night. The insurance company’s representative seemed to be in the dark while Advocate Claims Service came in and shed light on the reality of our situation.  After Hurricane Wilma we had extensive damage throughout the community.

Steven Venook went beyond the obvious damage to our roofs, fascia board, fences and the shuffle board facility – he worked like a detective and found extensive water intrusion damage overlooked by the insurance company. In our clubhouse he was able to get the insurance company to fund a roof replacement, new drywall and a repainting of the facility. That’s the key to utilizing a Public Adjuster – Steven became our advocate, our voice to the insurance company the result was a financial settlement that far exceeded the “low ball” offer we previously received.

Advocate Claims Service was up front, responsive, and gave us peace-of-mind. I would happily recommend Steven Venook to any Condo Association or business.

John Ellis
President
Paradise Gardens-I Condominium Association
Margate, Florida

Advocate Claim Service Testimonial
“Every Homeowner’s Association should get to know a Public Adjuster
like Steven Venook before the storm hits.”

Hurricane Wilma wreaked havoc throughout our community. We suffered severe windstorm damage to the entire roof resulting in rain and wind damaging the interiors of kitchens and most rooms throughout the residential units. The adjuster from Citizens Insurance was slow to respond. We just weren’t getting our questions answered and as frustration set in we voted to seek out the services of a Public Adjuster. Happily, we received a great referral.

Steven Venook of Advocate Claim Service was on the job quickly and uncovered damage overlooked by the insurance company’s adjuster. Steven was thorough, knowledgeable, answered our questions and was always polite. He was highly professional throughout the claims process and enabled us to receive a settlement three times that of offered by Citizens. We would gladly recommend Steven Venook to anyone.

Alexander Harris
President
Gulfstream Villas South
Delray Beach, Florida

Advocate Claim Service Testimonial        Advocate Claim Service Testimonial
“Once Steven Venook got on the case things began to happen.”

Hurricane Wilma ripped off the flat roof on three buildings rendering three apartments totally uninhabitable. We had windstorm and water damage throughout the community. Our insurance agency became referred to throughout the community as “Snail Farm” because they moved at such a slow pace. It was exceedingly frustrating.

Fortunately an acquaintance of the Board new of Advocate Claims Service, a state certified Public Adjusting Company. Steven Venook, the company president wasted no time in assessing the situation. We quickly voted to make Steven our claims advocate. He was knowledge about the insurance claim process and knew how to take the right steps in order to get the appropriate and fair response.

The settlement Steven got us was very substantially more than what Citizens offered.

Without a doubt, had we not contacted Advocate Claims Service we would have been left with enormous out-of-pocket expenses. Thank you Steven!

Jon Ann Morgan
Vice President
Apple Creek Condominium Association
Boca Raton, Florida

Advocate Claim Service
“Advocate Claims Service came to the Rescue – Big Time!”

As a commercial property manager I know the importance of getting facilities back on line ASAP after storm damage, especially for a medical condo such as Belle Terre in Boca Raton. The windstorm damage from Hurricane Wilma was severe and throughout the three buildings.

The entire facility needed roof replacement. While Belle Terre’s insurance company is a leading national brand they did little more than “sell us the farm!

They offered $259,000 after a $59,000 deductible on a roof replacement that needed a minimum of $400, 00 in work, plus addition expenses to fix interior damage and property damage from both windstorm and water damage.

Fortunately I was referred to Advocate Claims Service. Steven Venook came to the rescue with ideas in hand. He met with the Doctors, consulted with the roofing specialists and building engineers. He clearly determined the scope of work and diligently, for eight months communicated with the insurance carrier. Thanks to his tenacity and meticulous paperwork Steven was able to get a settlement for $745.000. Everyone was very pleased with the outcome. Thank you Advocate Claims Service.

Dennis Lang
Property Manager for Belle Terre Condominium Association
Lang Management
Boca Raton, Florida

“You got my family three times more then the original offer.

We would like to thank you for your great service. The independent adjuster that represented my insurance company did not offer me a fair settlement. Since I am not from this country and did not understand my rights, hiring an expert was a good decision. You got my family three times more then the original offer.

Thanks Again,

Delano C.
Sunrise , Florida

“Without your help my son who has a
compromised immune system would still be suffering.

My family and I want to thank you. New America Insurance Company was unfair to me, their adjuster wrote a mold estimate for $1900.00, and you proved that their estimate was unjust as you brought a mold expert to my home and their estimate was between $22,000 to $24,000.00. Without your help my son who has a compromised immune system would still be suffering. It is hard to believe that even after New America Insurance Company learned about my son’s health problems and the true cost of the repairs, they still delayed the claim process for seven months. Again, my family thanks you for help.

Sincerely,

David G
Sunrise, Florida

“With Advocate Claim Service help we finally got a fair settlement that
was approximately six times more then the first estimate from my insurance company.

We had water damage from a broken sewer line at our house. The independent adjuster that represented New Hampshire Insurance Company was new at his job and ignored much of the damage that I showed to him. The adjuster was very slow to respond as I did not get his first estimate for three months, and his estimate was not enough to repair my home. Nobody but Mr. Venook cared that I had sewage backing up in my home during this long claim process. With Advocate Claim Service help we finally got a fair settlement that was approximately six times more then the first estimate from my insurance company. I have learned do not try to negotiate a settlement without the help of Mr. Venook.

Sincerely,

Bruce M.
Pompano Beach, Florida

“Through Mr. Venook’s efforts, my insurance company paid for
the mold damage and water damage to my home and personal belongings.”
I am an elderly lady and AllState Floridian Insurance Company denied my claim after being with the same company for twenty years.  I am glad I found Advocate Claim Service, Mr. Venook never gave up and after seven months of negotiations with myinsurance company , first proving to them that I had a covered loss, and then negotiating a satisfactory settlement.  Through Mr. Venook’s efforts, my insurance company paid for the mold damage and water damage to my home and personal belongings.  I had no where else to turn and I wish could tell more people about your great service.  I have learned you need to hire your own expert.

Sincerely,

Irene Y.
Miami, FL

“You were able to dispute the amount that they offered me and get me
three times more then their adjuster offered.”

I had a sewer line break in my home that damaged my kitchen cabinetsQualsure Insurance Company’s independent adjuster did not offer me enough to repair my home. I had no idea how to prove my damages to my insurance company. You were able to dispute the amount that they offered me and get me three times more then their adjuster offered. My wife and I want you to know we very much appreciated your help.

Sincerely,

Bruce D.
Pembroke Pines, Florida

“Mr. Venook made sure we were treated fairly and the mold was
removed from our home and paid for by Atlantic Preferred Insurance Company”

Advocate Claim Service did an excellent job assisting us in our property damage claim.Atlantic Preferred Insurance Company was reluctant to pay for our mold damage. Mr. Venook made sure we were treated fairly and the mold was removed from our home and paid for by Atlantic Preferred Insurance Company. I will recommend Mr. Venook to anyone who has an insurance claim.

Sincerely,

Mr. & Mrs. L
Weston, Florida

“As we both work full time, you saved us time away from our work”

I and my wife would like to thank Steven David Venook of Advocate Claim Service for getting us a quick and fair settlement from Snake Farm Insurance Company (This company will not allow me to use their name on my web site). As we both work full time, you saved us time away from our work.

Thank you,

Mr. & Mrs. F
Miramar, Florida

“Your service more then paid for itself as you got me ten times more
then they offered to pay and now my home can be repaired properly.”

I would like to thank you for the great job you did for me and my family. Allstate Floridian Insurance Company first denied my claim and then did not pay me enough to repair my home and remove the mold from my home. Your service more then paid for itself as you got me ten times more then they offered to pay and now my home can be repaired properly. Mr. Venook you were very professional and I will recommend you to my friends and family. Anybody having a property insurance claim needs a service like yours, there would have been no way we would have learned what we were entitled to without your help.

Sincerely,

Charles V.
Coral Springs , Florida

“Advocate Claim Service made sure we received a fair settlement
and kept us informed of the process at all times.”

Advocate Claim Service did an excellent job helping my family after the fire in our home. Mr. Venook made a difficult situation much easier as he handled all the negotiations withCitizens Insurance Company, even though I am licensed insurance salesperson. Advocate Claim Service made sure we received a fair settlement and kept us informed of the process at all times. I have already recommended Mr. Venook to other members of my family and he has done an excellent job for them too.

Thank you,

E. & M. Rodriquez
Miami, Florida

Adjuster Steve Venook did an excellent job! Keep up the good work.

Thanks Again,

MS

I would like to take the opportunity to thank you very much for all the help and support Mr. Venook has recently given me. He has made my disaster considerably less arduous with his patience, support and prompt attention to this matter.

Thank you,

MV

Steven David Venook, was extremely helpful in adjusting my claim. When an appointment was set he was always on time and eager to assist me in getting my home back in order knowing I have small Children.

Sincerely,

TR

Mr. Venook was very professional & helpful. He also informed me that the coverage on my apartment contained an error that could have been disastrous if I suffered any type of major disaster. I truly appreciate the time and effort that Mr. Venook took in dealing with my problem. I would not hesitate to recommend your company to anyone.

Yours truly,

LD

I appreciate you treating your clients so well and so professionally in a way to help them out as much as possible.

Thanks again,

ER

  • 14 years in business