Business & Commercial Reviews
Once Steven Venook got on the case things began to happen
Hurricane Wilma ripped off the flat roof on three buildings rendering three apartments totally uninhabitable. We had windstorm and water damage throughout the community. Our insurance agency became referred to throughout the community as “Snail Farm” because they moved at such a slow pace. It was exceedingly frustrating.
Fortunately an acquaintance of the Board new of Advocate Claims Service, a state certified Public Adjusting Company. Steven Venook, the company president wasted no time in assessing the situation. We quickly voted to make Steven our claims advocate. He was knowledge about the insurance claim process and knew how to take the right steps in order to get the appropriate and fair response.
The settlement Steven got us was very substantially more than what Citizens offered.
Without a doubt, had we not contacted Advocate Claims Service we would have been left with enormous out-of-pocket expenses. Thank you Steven!+
Every Homeowner’s Association should get to know a Public Adjuster like Steven Venook before the storm hits
Hurricane Wilma wreaked havoc throughout our community. We suffered severe windstorm damage to the entire roof resulting in rain and wind damaging the interiors of kitchens and most rooms throughout the residential units. The adjuster from Citizens Insurance was slow to respond. We just weren’t getting our questions answered and as frustration set in we voted to seek out the services of a Public Adjuster. Happily, we received a great referral.
Steven Venook of Advocate Claim Service was on the job quickly and uncovered damage overlooked by the insurance company’s adjuster. Steven was thorough, knowledgeable, answered our questions and was always polite. He was highly professional throughout the claims process and enabled us to receive a settlement three times that of offered by Citizens. We would gladly recommend Steven Venook to anyone.
Steven Venook is truly resourceful; a real detective!
The difference between the insurance adjuster sent by “state farce” and a public adjuster is like day and night. The insurance company’s representative seemed to be in the dark while Advocate Claims Service came in and shed light on the reality of our situation. After Hurricane Wilma we had extensive damage throughout the community.
Steven Venook went beyond the obvious damage to our roofs, fascia board, fences and the shuffle board facility – he worked like a detective and found extensive water intrusion damage overlooked by the insurance company. In our clubhouse he was able to get the insurance company to fund a roof replacement, new drywall and a repainting of the facility. That’s the key to utilizing a Public Adjuster – Steven became our advocate, our voice to the insurance company the result was a financial settlement that far exceeded the “low ball” offer we previously received.
Advocate Claims Service was up front, responsive, and gave us peace-of-mind. I would happily recommend Steven Venook to any Condo Association or business.
While I was busy running my stores, you took care of my claim and kept my informed of the insurance claim progress.
We appreciate your responsive and excellent service. As a retailer with 30 years in business, I understand the value of hiring a professional. While I was busy running my stores, you took care of my claim and kept my informed of the insurance claim progress.
As you know, I have called you back to consult with you on a couple of occasions. Your advice has always been in my best interest. I would be happy to refer you anybody who needs assistance with their property damage insurance claim.
