Residential Reviews

You were a great help for my food and Hurricane Charlie insurance claims. Citizens Insurance Corporation was neither fair nor prompt in the handling of my insurance claim. You discovered much more damage and documented the damage along with my engineer. Your efforts as my appraiser more than paid off.

As a licensed insurance restoration general contractor I knew that Federated National Insurance Company was not treating me fairly. You did everything possible to cooperate with my insurance company to settle my insurance claim. You told me that mediation was a big joke but you sat with me during the mediation. I guess you were right! I was forced to hire an attorney to resolve my insurance claim. I will continue to refer all my insurance customers to you.

My son told me to call you after my fire. I was terrified that I’d never be able to have my house properly repaired. Not only did you hold my hand and provide me with wonderfully personal and completely professional service, you did a really great job for me. I felt totally relaxed with you handling the claim. Amazingly, the entire process was a pleasure from start to finish.

We were very dissatisfied with Allstate Floridian Insurance Company estimate of our damages. Our neighbor told us about you. You came to my home, reviewed my insurance policy and inspected my property damage. You turned a huge headache into an organized process, which greatly increased our settlement. We can’t say enough to sing your praises. Everyone should know about you.

My wife and I want to thank you for your great service. We tried to settle our insurance claim ourselves, but we were getting nowhere with our insurance company. Then we were referred to your company. By acting as our appraiser you were able to accomplish what we could not. Now our home is repaired and safe for our new baby.

Before hiring you, I tried to settle this claim myself. Dealing with United Property & Casualty Insurance Company for my insurance claim was a horrible experience for me and my family. I filed my claim in December 2009 and they refused to pay me enough to repair my home. The insurance company did everything possible to delay my claim.  It took you until September 2010 to finally get them to pay me more money.  They did not care about the mold damage in my children’s bedrooms or me as their customer. Thank you for your patience and tenacity.

St. Johns Insurance Company grossly underpaid us for our water damages. They weren’t responding to our complaints that it wasn’t enough to pay for the repairs. We trusted you to handle this for us and help us to reopen our claim. Through your knowledge as our appraiser, we finally received enough money to repair our condo.

The Federated National Insurance Company adjuster under-measured my screen enclosure by 1000 square feet and paid me below market rates for the repair. Either their adjuster did not know what he was doing or perhaps they did it on purpose!  Thank you for reopening my insurance claim and getting double what they initially offered.

We had terrible mold and water damage to our townhouse. Florida Peninsula Insurance Company was not treating us fairly. As a single parent working full time, I needed someone to deal with my insurance company. You came to our rescue. I didn’t have to think about the claim, since I put my claim into your very able hands. Instead of dealing with a bureaucracy, I benefited from your very personal services.

All we can say is thank you Steve! Your extensive knowledge in the area of insurance claims helped us get a very workable settlement! Thank you for being so patient and explaining everything so well. We can now fix up our condo. We expected this to drag on for a long time, but thanks to you, it didn’t. We were so fortunate to be given your name. Thank you again!