I am an elderly lady and AllState Floridian Insurance Company denied my claim after being with the same company for twenty years. I am glad I found Advocate Claim Service, Mr. Venook never gave up and after seven months of negotiations with my insurance company, first proving to them that I had a covered loss, and then negotiating a satisfactory settlement.  Through Mr. Venook’s efforts, my insurance company paid for the mold damage and water damage to my home and personal belongings. I had no where else to turn and I wish could tell more people about your great service. I have learned you need to hire your own expert.

We had water damage from a broken sewer line at our house. The independent adjuster that represented New Hampshire Insurance Company was new at his job and ignored much of the damage that I showed to him. The adjuster was very slow to respond as I did not get his first estimate for three months, and his estimate was not enough to repair my home. Nobody but Mr. Venook cared that I had sewage backing up in my home during this long claim process. With Advocate Claim Service help we finally got a fair settlement that was approximately six times more then the first estimate from my insurance company. I have learned do not try to negotiate a settlement without the help of Mr. Venook.

My family and I want to thank you. New America Insurance Company was unfair to me, their adjuster wrote a mold estimate for $1900.00, and you proved that their estimate was unjust as you brought a mold expert to my home and their estimate was between $22,000 to $24,000.00. Without your help my son who has a compromised immune system would still be suffering. It is hard to believe that even after New America Insurance Company learned about my son’s health problems and the true cost of the repairs, they still delayed the claim process for seven months. Again, my family thanks you for help.

We would like to thank you for your great service. The independent adjuster that represented my insurance company did not offer me a fair settlement. Since I am not from this country and did not understand my rights, hiring an expert was a good decision. You got my family three times more then the original offer.

As a commercial property manager I know the importance of getting facilities back on line ASAP after storm damage, especially for a medical condo such as Belle Terre in Boca Raton. The windstorm damage from Hurricane Wilma was severe and throughout the three buildings.

The entire facility needed roof replacement. While Belle Terre’s insurance company is a leading national brand they did little more than “sell us the farm!

They offered $259,000 after a $59,000 deductible on a roof replacement that needed a minimum of $400, 00 in work, plus addition expenses to fix interior damage and property damage from both windstorm and water damage.

Fortunately I was referred to Advocate Claims Service. Steven Venook came to the rescue with ideas in hand. He met with the Doctors, consulted with the roofing specialists and building engineers. He clearly determined the scope of work and diligently, for eight months communicated with the insurance carrier. Thanks to his tenacity and meticulous paperwork Steven was able to get a settlement for $745.000. Everyone was very pleased with the outcome. Thank you Advocate Claims Service.

Hurricane Wilma ripped off the flat roof on three buildings rendering three apartments totally uninhabitable. We had windstorm and water damage throughout the community. Our insurance agency became referred to throughout the community as “Snail Farm” because they moved at such a slow pace. It was exceedingly frustrating.

Fortunately an acquaintance of the Board new of Advocate Claims Service, a state certified Public Adjusting Company. Steven Venook, the company president wasted no time in assessing the situation. We quickly voted to make Steven our claims advocate. He was knowledge about the insurance claim process and knew how to take the right steps in order to get the appropriate and fair response.

The settlement Steven got us was very substantially more than what Citizens offered.

Without a doubt, had we not contacted Advocate Claims Service we would have been left with enormous out-of-pocket expenses. Thank you Steven!+

Hurricane Wilma wreaked havoc throughout our community. We suffered severe windstorm damage to the entire roof resulting in rain and wind damaging the interiors of kitchens and most rooms throughout the residential units. The adjuster from Citizens Insurance was slow to respond. We just weren’t getting our questions answered and as frustration set in we voted to seek out the services of a Public Adjuster. Happily, we received a great referral.

Steven Venook of Advocate Claim Service was on the job quickly and uncovered damage overlooked by the insurance company’s adjuster. Steven was thorough, knowledgeable, answered our questions and was always polite. He was highly professional throughout the claims process and enabled us to receive a settlement three times that of offered by Citizens. We would gladly recommend Steven Venook to anyone.

The difference between the insurance adjuster sent by “state farce” and a public adjuster is like day and night. The insurance company’s representative seemed to be in the dark while Advocate Claims Service came in and shed light on the reality of our situation.  After Hurricane Wilma we had extensive damage throughout the community.

Steven Venook went beyond the obvious damage to our roofs, fascia board, fences and the shuffle board facility – he worked like a detective and found extensive water intrusion damage overlooked by the insurance company. In our clubhouse he was able to get the insurance company to fund a roof replacement, new drywall and a repainting of the facility. That’s the key to utilizing a Public Adjuster – Steven became our advocate, our voice to the insurance company the result was a financial settlement that far exceeded the “low ball” offer we previously received.

Advocate Claims Service was up front, responsive, and gave us peace-of-mind. I would happily recommend Steven Venook to any Condo Association or business.

I am very grateful to you and Advocate Claim Service for the excellent assistance that you provided me in settling my insurance claim for the damages that my home suffered as a result of Hurricane Wilma, which resulted in a completely damaged roof and interior damages.

As you know, prior to engaging your services, United Property & Casualty Insurance Company had denied my claim even though the adjuster for United that evaluated the damages to my home admitted to me that the roof needed to be replaced completely and the photos of the damaged roof was an indisputable evidence.

You showed a great deal of professionalism in your prompt handling of my claim. As a homeowner, I found that your assistance was necessary to successfully navigate the impenetrable world of insurance.

I cannot thank you enough for your assistance and wish you many years of success helping other homeowners with their insurance claims.

Thank you for helping me with my water damage claim against Florida Peninsula Insurance Company. Florida Peninsula low balled my claim. As a single parent, I did not know where to turn for help.

My brother saw your web page and we decided to call you for some advice. We trusted your judgment to take our claim to appraisal. You did exactly what you promised and got me three times more for my claim.

I appreciate all your hard work!