Claim Dispute Resolution
If a claim dispute arises, you should always file a complaint with your state insurance regulatory agency. Don’t go into great detail – just give them the very basic issues in dispute. To find your state regulator online go to www.naic.org. The agency may not get you the help you need, but it’s still important to let them know the problems you’re experiencing with your insurance company. Don’t be afraid that your insurer will be angry over the complaint and the dispute will worsen. That is a common but misplaced concern. If anything, complaining to your state regulator is more likely to get the insurer to pay better attention to trying to resolve your claim.